Department Administrator

Penske Automotive Group • Fairfield, CT

6d

About The Position

Mercedes Benz of Fairfield, part of Penske Automotive Group, is seeking a knowledgeable and friendly Department Administrator to join its dealership team and help deliver exceptional customer experiences. The role provides ongoing administrative support to an office or group of managers, develops and maintains communication structures between departments, and supplies supervisors with information to support business opportunities.

The Department Administrator manages the day-to-day operations and needs of an assigned department. Duties include processing invoices, budgets, and expense reports; creating materials and copies; and organizing and maintaining files and records. The role also involves building strong working relationships across dealership departments and providing high-end administrative support to executives and departments.

The position is performed in a typical, usually quiet office environment. Work may be required during evenings, weekends, and holidays. The employer describes a values-driven culture focused on integrity, professionalism, excellence, and teamwork, with training and opportunities for career growth and advancement.

Requirements

• High school diploma or equivalent and five years of related experience, or an equivalent combination of education and experience.
• Genuine interest in providing an exceptional customer experience and excellent customer service.
• Positive, professional, friendly, approachable, enthusiastic, and reliable attitude, with the ability to work well with others.
• Excellent communication, interpersonal, and organizational skills, including the ability to interact with all levels of staff.
• Strong work ethic and ability to work in a fast-paced, results-driven, rapidly changing, and sometimes ambiguous environment.
• Ability to multitask, prioritize, and maintain attention to detail.
• Knowledge of office administrative procedures and a strong background in office management.
• Proficiency in administrative tasks and supporting continuous improvement of existing systems.
• Strong working knowledge of Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
• Sound judgment and critical-thinking skills.
• Self-motivation and ability to work independently with little or no supervision.
• Ability to sit, walk, and stand; use hands repetitively to operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
• Work evenings, weekends, and holidays as required.

Nice To Haves

• Associate's degree or equivalent and five to seven years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Manage the day-to-day operations and needs of the assigned department.
• Process invoices, budgets, and expense reports; create materials and copies; and organize and maintain files and records.
• Develop and maintain structures for communication between departments.
• Provide supervisors with valuable information for business opportunities.
• Provide administrative support to an office or set of managers, including executives and various departments.
• Maintain strong working relationships across dealership departments.
• Assist customers promptly, courteously, accurately, and professionally.
• Prepare executive-level presentations, memos, and general correspondence.
• Support and improve existing administrative systems.

Benefits

• Comprehensive benefits program, including medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED