Department Administrative Assistant - Utilities

Pittsfield Charter Township•Pittsfield Charter Township, MI

About The Position

Under the direction and supervision of the Utilities Manager, performs routine and complex administrative tasks supporting Utilities Department operations. Provides customer service to utility customers at the counter, by telephone, email, mail, and other methods. Assists with utility billing, account maintenance, records, work orders, departmental correspondence, and other administrative functions. Maintains departmental records and provides related data and reports as needed. Assists with State of Michigan Cross Connection compliance. This is a full-time, union position with competitive pay and benefits.

Responsibilities

  • Perform routine and complex administrative tasks in support of Utilities Department operations.
  • Provide customer service to utility customers at the counter, by telephone, email, mail, and other methods.
  • Assist with utility billing, account maintenance, records, work orders, departmental correspondence, and other administrative functions.
  • Maintain departmental records and provide related data and reports as needed.
  • Assist with State of Michigan Cross Connection compliance.
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