Administrative Assistant - Credit Department

Venturi Supply•Fort Worth, TX

About The Position

The Administrative Assistant provides administrative and office support to the Credit Department. The role supports four branch locations and includes customer service, document management, credit application processing, and accounts payable and receivable assistance. The position also contributes to cross-functional projects and provides other administrative support as needed.

Requirements

  • High school diploma or GED required.
  • Computer literate and proficient with MS Office 365.
  • Ability to communicate effectively in writing and verbally.
  • Ability to work collaboratively in a team environment.
  • Detail-oriented work style and ability to manage multiple priorities while maintaining a consistent work approach.
  • Ability to pass a background check, MVR check, and drug test.

Nice To Haves

  • College degree preferred.
  • Five or more years of administrative assistance experience in the same or a similar industry preferred.

Responsibilities

  • Serve as the primary point of contact for incoming phone calls across four branch locations, communicating professionally and courteously.
  • Respond to customer inquiries, address customer needs, and resolve issues in a timely manner.
  • Greet and assist on-site visitors.
  • Receive, sort, and distribute incoming mail to appropriate departments.
  • Investigate and resolve invoicing discrepancies to ensure billing accuracy.
  • Index ACH payments and check transactions for recordkeeping.
  • Coordinate facility-related service requests with the Maintenance Board.
  • Scan and organize daily operational documents, including counter sales, transfers, pick tickets, and receipts.
  • Manage Customer Proof of Delivery (POD) documentation for all locations.
  • Process customer credit applications by obtaining references, submitting documentation for approval, and setting up new accounts.
  • Maintain and update customer shipping address records upon request.
  • Print and index Direct Ship purchase orders and order acknowledgments in the appropriate Doclink folders.
  • Assist with identifying and documenting vendor freight charges for customer orders in Accounts Payable.
  • Support the invoice process and related Accounts Receivable functions.
  • Securely and accurately enter vendor ACH bank details in Accounts Payable.
  • Review and reconcile vendor statements to ensure payment accuracy.
  • Print and upload vendor invoices into the document imaging system for digital filing.
  • Contribute to cross-functional projects and provide administrative support as needed.

Benefits

  • Two medical plans, including an HSA-qualified plan, with virtual care.
  • Dental and vision coverage, including children's orthodontia.
  • HRA reimbursement eligibility.
  • Employer-paid life and long-term disability insurance.
  • 401(k) plan with pre-tax and Roth options and an employer matching contribution.
  • 10 paid holidays.
  • PTO accrued from the first day.
  • Flexible workplace culture and career growth opportunities.
  • Employee Assistance Program with 24/7 support for employees and families.
  • Resources supporting mental, emotional, and financial well-being.
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