Credit Administrative Assistant

Galloup • Portage, MI

4d

About The Position

The Credit Administrative Assistant supports the Credit team by processing credit applications, setting up customer accounts, and ensuring accurate and timely data entry. The role communicates with customers and Owner-Associates to resolve open items, collaborates with internal teams, and maintains a high level of service excellence. It requires strong organization, attention to detail, and the ability to multitask in a fast-paced environment. The assistant uses Microsoft Office and ERP systems for daily administrative and credit-related tasks while contributing to credit operations and customer support.

Requirements

• Entry-level work experience.
• High school diploma or GED.
• Competency with Microsoft Office and Excel, with attention to detail.
• Highly organized and able to multitask in a fast-paced environment.
• Ability to work effectively across functions and strong customer service orientation.
• Strong verbal and written communication skills.
• Ability to see, talk, hear, and sit for 8 hours.
• Occasional travel.

Nice To Haves

• Prior administrative experience.

Responsibilities

• Answer telephone calls and monitor and distribute emails and correspondence.
• Respond to customer requests.
• Process credit applications.
• Set up new customer accounts.
• Handle requested customer forms and certified or returned mail.
• Assist with managing customer tax exemption forms and taxability status.
• Generate notices as required by construction lien statutes.
• Perform general administrative tasks for the Credit Department.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED