Credit Administrative Assistant

The Kendall Group • Portage, MI

3d

About The Position

The Credit Administrative Assistant supports The Kendall Group’s Credit team by processing credit applications, setting up customer accounts, and ensuring accurate, timely data entry. The position communicates with customers and Owner-Associates to resolve open items, collaborates with internal teams, and provides service excellence. It requires organization, attention to detail, and the ability to multitask in a fast-paced environment. The role uses Microsoft Office and ERP systems for daily administrative and credit-related tasks and contributes to credit operations and customer support.

The Kendall Group is a 100% employee-owned company with eight divisions and more than 75 locations in ten states. The company describes opportunities for learning and growth, coaching and mentoring, and a supportive workplace where associates’ ideas and contributions are valued.

Requirements

• Entry-level work experience.
• High school diploma or GED.
• Competency with Microsoft Office and Excel.
• Attention to detail.
• Highly organized and able to multitask in a fast-paced environment.
• Ability to work effectively across functions with a strong customer service orientation.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Problem-solving ability.
• Results-oriented, detail-oriented, and self-motivated.
• Ability to see, talk, hear, and sit for 8 hours.
• Ability to use Microsoft Office and ERP systems for daily tasks.

Nice To Haves

• Prior administrative experience.

Responsibilities

• Answer telephone calls and monitor and distribute emails and correspondence.
• Respond to customer requests.
• Process credit applications.
• Set up new customer accounts.
• Handle requested customer forms and certified or returned mail.
• Assist with managing customer tax exemption forms and taxability status.
• Generate notices as required by construction lien statutes.
• Perform general administrative tasks for the Credit Department.
• Perform other duties as assigned.

Benefits

• Employee ownership
• Opportunities to learn and grow
• Coaching and mentoring

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED