Dental Treatment Plan Coordinator

Guardian Dentistry Partners • Washington, DC

5d • Onsite

About The Position

Ingber Dental is hiring a Dental Treatment Plan Coordinator for its Washington, DC office. The coordinator helps ensure patients have a seamless office experience and leave well informed and prepared for their next appointment. This includes explaining treatment plans and benefits, reviewing insurance benefits, assisting with financial arrangements, and coordinating appointments. The role is in a clinically focused, patient-centric, fully digital dental office and involves close collaboration with doctors and the clinical team.

Requirements

• Dental insurance knowledge is required.
• Excellent oral and written communication skills.
• Project coordination experience.
• Follow OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Proficiency with Microsoft Office and dental practice management software.
• Contribute positively to a respectful, collaborative working environment.
• Willingness to advance skills through continuing education opportunities.
• Present for scheduled shifts.
• Dental office experience is required, particularly presenting treatment and financial plans.

Nice To Haves

• Three years of dental experience preferred.
• Dental assisting experience is a plus.
• Dentrix experience is strongly preferred.

Responsibilities

• Prepare and present treatment plans and financial estimates for prescribed treatments.
• Schedule treatment appointments, reschedule missed appointments, and contact patients who have not completed treatment.
• Manage doctor and hygiene schedules to achieve goals through efficient appointment-time use.
• Coordinate with the clinical team to manage daily patient flow and communicate relevant information.
• Assist patients with financial arrangements.
• Complete pre-authorizations.
• Handle treatment paperwork, including consent forms, policy forms, and exit paperwork.
• Build an effective working relationship with the doctor and promote teamwork through cooperative, professional behavior.
• Check patients out.
• Answer and return incoming patient calls.
• Follow confidentiality requirements and state, federal, and HIPAA laws and guidelines concerning patient records.
• Perform other duties as assigned.

Benefits

• Guaranteed hourly rate
• Paid vacation
• Paid holidays
• 401(k) with matching contributions
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed