Dental Treatment Plan Coordinator
About The Position
Ingber Dental is seeking a Dental Treatment Plan Coordinator for its Washington, DC practice. The role focuses on creating a seamless patient experience and ensuring patients understand their treatment plans, the benefits of treatment, their insurance benefits, financial arrangements, and upcoming appointments. The coordinator works with a clinically focused, patient-centric, fully digital dental team and supports efficient office operations and patient flow. This is a full-time position, Monday through Friday, 7:30 a.m. to 4:00 p.m. The coordinator prepares and presents treatment plans and financial estimates, schedules and coordinates appointments, assists patients with financial arrangements, completes pre-authorizations and treatment paperwork, and supports communication between patients, doctors, and the clinical team. The role also includes checking patients out, handling patient calls, and maintaining compliance with confidentiality, HIPAA, OSHA, and other applicable guidelines. The position requires dental office experience, particularly presenting treatment and financial plans, and knowledge of dental insurance. Three years of dental experience is preferred. Dentrix experience is strongly preferred, and dental assisting experience is a plus. Compensation is $25.00–$28.00 per hour, with a guaranteed hourly rate. Benefits offered at 30 or more hours per week include health, dental, vision, life, and disability insurance. The package also includes paid vacation, paid holidays, and a 401(k) program with matching contributions.
Requirements
- Dental insurance knowledge is required.
- Dental office experience is required, especially experience presenting treatment and financial plans.
- Excellent oral and written communication skills.
- Project coordination experience.
- Facility with Microsoft Office and dental practice management software.
- Ability to contribute positively to a respectful and collaborative work environment.
- Willingness to advance skills through continuing education opportunities.
- Present for scheduled shifts.
Nice To Haves
- Three years of dental experience is preferred.
- Dental assisting experience is a plus.
- Dentrix experience is strongly preferred.
Responsibilities
- Prepare and present treatment plans and financial estimates for prescribed treatments.
- Schedule treatment appointments, reschedule patients who miss appointments, and contact patients who have not completed treatment.
- Manage doctor and hygiene schedules to support goals and make efficient use of appointment time.
- Coordinate with the clinical team to manage daily patient flow and communicate relevant information to appropriate individuals.
- Assist patients with financial arrangements.
- Complete pre-authorizations.
- Handle treatment paperwork, including consent forms, policy forms, and exit paperwork.
- Communicate effectively and develop a strong working relationship with the doctor, promoting teamwork through cooperative and professional behavior.
- Check patients out.
- Answer and return incoming patient calls.
- Protect patient-record confidentiality and comply with applicable state and federal requirements and HIPAA guidelines.
- Adhere to OSHA guidelines, HIPAA privacy requirements, and operating procedures.
- Perform other duties as assigned.
Benefits
- Guaranteed hourly rate of $25.00–$28.00.
- Paid vacation.
- Paid holidays.
- 401(k) program with matching contributions.
- Competitive health insurance plan, offered at 30 or more hours per week.
- Dental insurance, offered at 30 or more hours per week.
- Vision insurance, offered at 30 or more hours per week.
- Life insurance, offered at 30 or more hours per week.
- Disability insurance, offered at 30 or more hours per week.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
