About The Position

Towncare Dental of London Square is seeking a Dental Treatment Plan Coordinator in Miami, Florida, to support the clinical team by providing high-quality patient care and satisfaction in a team-based environment. The coordinator guides patients through their treatment journey, explains treatment options, and coordinates scheduling and financial processes. The role is suited to someone who is passionate about patient care, detail-oriented, and skilled in administrative support.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of front office experience.
  • Proficiency in Microsoft Office Suite.
  • Experience working with various dental insurance plans.
  • Strong communication skills.

Nice To Haves

  • Front office experience in a dental setting.
  • Experience with dental software.

Responsibilities

  • Educate patients about treatment plans and present them clearly and supportively.
  • Schedule and confirm patient appointments.
  • Verify and process insurance for clinical appointments.
  • Maintain accurate, up-to-date patient records and information using dental software.
  • Collect and process payments for services rendered.
  • Manage doctors’ and hygiene schedules as needed.
  • Support marketing and promotional efforts to encourage patient engagement and growth.

Benefits

  • Flexible scheduling options.
  • Health, dental, and vision insurance.
  • Life insurance and disability benefits.
  • 401(k) plan.
  • Support for continuing education and professional development.
  • Modern office with advanced dental technology.
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