Dental Treatment Plan Coordinator @ Towncare Dental of London Square

Dental Care Alliance•Miami, FL

About The Position

Towncare Dental of London Square is seeking a Dental Treatment Plan Coordinator in Miami, Florida, to assist the clinical team in providing a high level of patient care and satisfaction in a team-based environment. The coordinator guides patients through their treatment journey by educating them about treatment options and coordinating scheduling and financial processes. The role is suited to someone who is passionate about patient care, detail-oriented, and skilled in administrative support. The position includes presenting treatment plans, coordinating appointments and insurance, maintaining patient records in dental software, collecting payments, and supporting provider schedules and patient-engagement efforts. The posting offers flexible scheduling, insurance benefits, a 401(k) plan, continuing education and professional development support, and a modern office with advanced dental technology.

Requirements

High school diploma or equivalent.
At least 2 years of front office experience.
Proficiency in Microsoft Office Suite.
Experience working with various dental insurance plans.
Strong communication skills.

Nice To Haves

Front office experience in a dental setting.
Experience with dental software.

Responsibilities

Educate, consult with, and present patient treatment plans in a clear and supportive manner.
Schedule and confirm patient appointments.
Verify and process insurance for clinical appointments.
Maintain accurate and up-to-date patient records and information using dental software.
Collect and process payments for services rendered.
Manage doctor and hygiene schedules as needed.
Support marketing and promotional efforts to drive patient engagement and growth.