Dental Scheduler

Oklahoma City Indian Clinic•Oklahoma City, OK
•Onsite

About The Position

Oklahoma City Indian Clinic (OKCIC), a nonprofit corporation providing culturally sensitive healthcare to the American Indian population, is seeking a compassionate, organized, and detail-oriented Dental Scheduler for its dental team in Oklahoma City, Oklahoma. The role supports patients in accessing dental care by coordinating specialty referrals, managing appointments and waiting lists, assisting with insurance eligibility, and providing front-office support. The Dental Scheduler works with patients, dental providers, and clinic staff to support efficient operations and continuity of care.

Requirements

  • Must align with OKCIC's vision, mission, and core values.
  • High school diploma or GED.
  • At least 1 year of experience in a dental office or clinical setting.
  • Experience scheduling appointments.
  • Computer experience.
  • Strong customer service skills.
  • Excellent multitasking skills.

Nice To Haves

  • Experience with Dentrix.

Responsibilities

  • Coordinate specialty dental referrals, including dentures, crowns, and oral surgery, and provide patients with timely information and assistance.
  • Welcome patients, answer calls, coordinate appointments, and respond to questions about dental services and clinic processes.
  • Maintain patient waiting lists, communicate updates, and coordinate documentation and follow-up.
  • Verify Medicaid, Medicare, and private insurance coverage and help patients navigate available coverage resources.
  • Update patient information, process dental records and consent forms, and document information in electronic health record systems.
  • Collaborate with dental providers and staff to support daily operations and continuity of patient care.
  • Monitor specialty referral funding and assist patients with resources related to dental treatment expenses.
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