Dental Registration - Riley - Full Time Days
About The Position
The Dental Registration role at Riley Outpatient Center oversees patient flow from entry to destination in a timely, accurate, and professional manner. The position obtains information needed to create accurate financial and demographic records that support reimbursement and clinical outcomes. It schedules appointments, interviews patients to obtain medical information, explains department and hospital charges and policies, validates and enters charges into appropriate systems, and collects payments. The role also answers incoming calls and directs patients and visitors. The position is expected to precept Registration Specialist team members and perform higher-level functions appropriate to the clinic as determined by clinic management. It participates annually in Rapid Improvement Events and/or Quality Improvement projects, takes part in peer interviewing, assists with new team member orientation, and leads daily huddles when needed or requested by leadership.
Requirements
- High school diploma or GED.
- Basic proficiency in MS Office, including Word, PowerPoint, and Excel.
Nice To Haves
- Prior dental experience.
- Relevant experience in a health care setting.
- Ability to learn and retain medical coding, including ICD-10 and CPT coding.
- Ability to interpret insurance information.
- Knowledge of clinical practices and medical terminology.
Responsibilities
- Oversee patient flow from point of entry to destination.
- Obtain information to create accurate patient financial and demographic records.
- Schedule appointments and interview patients for medical information.
- Explain department and hospital charges and policies.
- Validate and enter charges into appropriate systems and collect necessary payments.
- Check patients in and out.
- Answer incoming calls and direct patients and visitors appropriately.
- Work with insurance information and co-pays.
- Collect payments and handle finance treatment plans.
- Precept current Registration Specialist team members.
- Perform higher-level functions appropriate for the clinic as defined by clinic management.
- Participate annually in Rapid Improvement Events and/or Quality Improvement projects.
- Participate in peer interviewing and assist with new team member orientation.
- Lead daily huddles as needed or requested by leadership.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
