Dental Registration - Riley - Full Time Days
About The Position
The Dental Registration role oversees patient flow from entry to destination in a timely, accurate, and professional manner. The position obtains information to create accurate financial and demographic patient records that support reimbursement and clinical outcomes. Duties include scheduling appointments, interviewing patients for medical information, explaining department and hospital charges and policies, validating and entering charges, and collecting payments. The role also answers incoming calls and directs patients and visitors appropriately. The position is expected to precept Registration Specialist team members, perform higher-level clinic functions as defined by clinic management, participate annually in Rapid Improvement Events and/or Quality Improvement projects, take part in peer interviewing, assist with new team member orientation, and lead daily huddles as needed or requested by leadership. Location: Riley Outpatient Center. Hours: Monday 7:30 a.m.–4:00 p.m.; Tuesday 7:30 a.m.–5:10 p.m.; Wednesday 7:30 a.m.–5:10 p.m.; Thursday 7:30 a.m.–4:30 p.m.; Friday 7:30 a.m.–2:10 p.m.
Requirements
- High school diploma or GED required.
- Basic proficiency in Microsoft Office (Word, PowerPoint, and Excel).
- Ability to learn and retain medical coding, including ICD-10; CPT coding is preferred.
- Ability to interpret insurance information.
Nice To Haves
- Prior dental experience preferred.
- Relevant experience in a health care setting preferred.
- Knowledge of clinical practices and medical terminology preferred.
- CPT coding preferred.
Responsibilities
- Oversee patient flow from point of entry to destination.
- Obtain information to create accurate financial and demographic patient records.
- Schedule appointments and interview patients for appropriate medical information.
- Explain department and hospital charges and policies.
- Validate and enter charges into appropriate systems and collect necessary payment.
- Answer incoming calls and direct patients and visitors appropriately.
- Precept current Registration Specialist team members.
- Perform higher-level functions appropriate for the clinic as defined by clinic management.
- Participate annually in Rapid Improvement Events and/or Quality Improvement projects.
- Participate in peer interviewing and assist with new team member orientation.
- Lead daily huddles as needed or requested by leadership.
- Check patients in and out.
- Work with insurance and co-pays.
- Collect payment for finance treatment plans.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
