Dental Receptionist - Bilingual
About The Position
Diamond Braces is hiring a Dental Receptionist to help patients through their orthodontic journey and deliver an outstanding patient experience. This role goes beyond traditional front-desk duties: the receptionist is a key point of contact from a patient's first visit through treatment acceptance, guiding consultations, explaining treatment options and financial solutions, and answering questions. The position also supports efficient office operations and contributes to office performance goals. Comprehensive paid training and ongoing support are provided; prior dental experience is not required.
Requirements
- Bilingual in English and Russian.
- Excellent communication skills and an interest in connecting with people.
- Confidence discussing services, pricing, and available options.
- Motivation by goals, personal growth, and bonus opportunities.
- Resilience, positivity, and a solutions-focused approach.
- Organization and the ability to manage multiple priorities.
- Ability to work as part of a team in a fast-paced environment.
Nice To Haves
- Experience in customer service, hospitality, retail, fitness, healthcare, or sales.
- Interest in a long-term career with advancement opportunities.
Responsibilities
- Build genuine relationships with patients and families.
- Create a welcoming, positive first impression.
- Guide patients through consultations and treatment options.
- Present treatment and financial information clearly and confidently.
- Address questions and concerns with empathy and professionalism.
- Schedule appointments and support efficient office operations.
- Partner with doctors and clinical staff to deliver an outstanding patient experience.
- Contribute to office performance goals while helping patients improve their smiles and confidence.
Benefits
- Pay starting at $19–$23 per hour.
- Performance-based bonus opportunities.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Comprehensive paid training.
- Ongoing professional development and leadership training.
- Career advancement opportunities with promotion from within.
- Supportive, energetic, and team-oriented culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
