Dental Receptionist - Bilingual

Diamond Braces•Brooklyn, NY

About The Position

Diamond Braces is hiring a bilingual Dental Receptionist to welcome patients and support them throughout their orthodontic journey. This role extends beyond a traditional front desk position: the receptionist helps patients understand consultations, treatment options, and financial solutions, and works to create an outstanding experience from the first visit through treatment acceptance. No dental experience is required; comprehensive paid training and ongoing support are provided. The position offers starting pay of $19–$23 per hour, performance-based bonus opportunities, and career growth with a company that promotes from within.

Requirements

Bilingual in English and Russian.
Excellent communication skills and enjoyment of connecting with people.
Confidence discussing services, pricing, and available options.
Motivation to meet goals, grow professionally, and earn bonus opportunities.
Resilience, positivity, and a solutions-focused approach.
Organization and ability to manage multiple priorities.
Team-oriented approach and comfort in a fast-paced environment.

Nice To Haves

Experience in customer service, hospitality, retail, fitness, healthcare, or sales.
Interest in a long-term career with advancement opportunities.

Responsibilities

Build genuine relationships with patients and families.
Create a welcoming, positive first impression.
Guide patients through consultations and treatment options.
Present treatment and financial information clearly and confidently.
Address questions and concerns with empathy and professionalism.
Schedule appointments and support efficient office operations.
Partner with doctors and clinical staff to deliver an outstanding patient experience.
Contribute to office performance goals while helping patients improve their smiles and confidence.