Dental Receptionist - Bilingual

Diamond Braces•Rego Park, NY

10d

About The Position

Diamond Braces is hiring a bilingual Dental Receptionist to provide patients with a welcoming and supportive experience throughout their orthodontic journey. This role is more than a traditional front desk position: the receptionist guides patients through consultations, answers questions, explains treatment options and financial solutions, and helps patients make informed decisions. No dental experience is required; comprehensive paid training and ongoing support are provided. The position is suited to an outgoing, motivated professional who enjoys connecting with people, solving problems, working in a fast-paced team environment, and pursuing career growth.

Requirements

Bilingual in English and Spanish.
Excellent communication skills and enjoyment of connecting with people.
Confidence discussing services, pricing, and available options.
Motivation by goals, personal growth, and bonus opportunities.
Resilience, positivity, and a solutions-focused approach.
Organization and ability to manage multiple priorities.
Team-oriented approach and ability to work in a fast-paced environment.

Nice To Haves

Experience in customer service, hospitality, retail, fitness, healthcare, or sales.
Interest in a long-term career with advancement opportunities.

Responsibilities

Build genuine relationships with patients and families.
Create a welcoming, positive first impression.
Guide patients through consultations and treatment options.
Present treatment and financial information clearly and confidently.
Address questions and concerns with empathy and professionalism.
Schedule appointments and support efficient office operations.
Partner with doctors and clinical staff to deliver an outstanding patient experience.
Contribute to office performance goals while helping patients improve their smiles and confidence.