Dental Receptionist - Bilingual
About The Position
Diamond Braces is seeking a bilingual Dental Receptionist to help patients through their orthodontic journey and create a positive experience from the first visit through treatment acceptance. This role goes beyond traditional front desk work: it involves building relationships with patients and families, guiding them through consultations and treatment options, explaining financial solutions, and responding to questions and concerns. The receptionist also schedules appointments and supports efficient office operations while partnering with doctors and clinical staff. No dental experience is required; comprehensive paid training and ongoing support are provided. The position offers career development and advancement opportunities.
Requirements
- Bilingual in English and Spanish.
- Excellent communication skills and enjoyment of connecting with people.
- Confidence discussing services, pricing, and available options.
- Motivation by goals, personal growth, and bonus opportunities.
- Resilience, positivity, and a solutions-focused approach.
- Organization and ability to manage multiple priorities.
- Ability to work as part of a team in a fast-paced environment.
Nice To Haves
- Experience in customer service, hospitality, retail, fitness, healthcare, or sales.
- Interest in a long-term career with advancement opportunities.
Responsibilities
- Build genuine relationships with patients and families.
- Create a welcoming, positive first impression.
- Guide patients through consultations and treatment options.
- Present treatment and financial information clearly and confidently.
- Address questions and concerns with empathy and professionalism.
- Schedule appointments and support efficient office operations.
- Partner with doctors and clinical staff to deliver an outstanding patient experience.
- Contribute to office performance goals while helping patients improve their smiles and confidence.
Benefits
- Starting pay of $19–$23 per hour plus performance-based bonus opportunities.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Comprehensive paid training.
- Ongoing professional development and leadership training.
- Career advancement opportunities and a supportive, energetic, team-oriented culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
