Dental Receptionist / Front Desk Coordinator ( Full Time)

PDS Management Services • Suffern, NY

23d • Onsite

About The Position

Pediatric Dentistry of Monsey is seeking a full-time Front Desk / Patient Coordinator for its on-site pediatric dental practice in Monsey, NY. The role helps provide a smooth, efficient, and welcoming experience for children and their families, supporting front-desk operations and coordinating with the clinical team. The position pays $22–$26 per hour based on experience, with an $800 sign-on bonus and quarterly performance bonuses. The schedule is Monday through Friday, with 8-hour shifts.

The coordinator greets patients and families, handles patient records and forms, verifies insurance, processes payments, schedules appointments, and communicates treatment plans, insurance coverage, and financial options. The role also involves managing calls and referrals, following up on overdue visits, maintaining accurate documentation, and ensuring HIPAA compliance.

The practice describes its environment as warm and kid-friendly and emphasizes compassion, collaboration, and growth. Benefits include a 401(k), medical, dental, vision, and life insurance, an FSA and HSA, paid time off, employee discounts, and a referral bonus program. Annual reviews and advancement opportunities are also offered.

Requirements

• At least 1 year of dental front-desk or receptionist experience.
• Strong Spanish-speaking ability.
• High school diploma or equivalent.
• Ability to commute to or relocate to Monsey, NY.
• Strong communication, organization, and multitasking skills.
• Familiarity with pediatric dental terminology and procedures.
• Friendly, reliable, and professional demeanor under pressure.

Nice To Haves

• Experience with Dentrix or similar dental practice software.

Responsibilities

• Greet patients and families with professionalism and warmth.
• Verify insurance, update patient records, and process forms and payments.
• Schedule, confirm, and manage appointments using dental software.
• Clearly explain treatment plans, insurance coverage, and financial options.
• Coordinate with the clinical team to maintain patient flow.
• Answer phones, manage referrals, and follow up on overdue visits.
• Ensure HIPAA compliance and accurate documentation.
• Create a positive and welcoming environment for every child and parent.

Benefits

• $800 sign-on bonus
• Quarterly performance bonuses
• Annual reviews and advancement opportunities
• 401(k) retirement plan
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid time off (PTO)
• Employee discounts
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED