Dental Practice Administrator

SA Family Dentist • San Antonio, TX

5d

About The Position

SA Family Dentist / Dual Arc Dental is seeking an experienced, motivated, hands-on Dental Practice Manager for its San Antonio, Texas area practice. This is an active, front-line leadership role rather than a sit-in-an-office management position. The manager will participate in daily operations, perform front office work as needed, and coach the team by example. The privately owned practice emphasizes exceptional patient care, teamwork, accountability, and continuous growth, and seeks someone who takes ownership of the practice and its results.

The manager will lead front office operations, support the practice’s production and collection goals, develop and hold the team accountable, improve scheduling and financial performance, and maintain a strong patient experience and team culture. The role also involves tracking performance indicators, maintaining workflows and insurance processes, and identifying and acting on opportunities to improve the practice.

The practice offers health and dental insurance, paid time off, paid holidays, professional development and career advancement opportunities, and the opportunity to contribute to the growth of an established, privately owned dental practice.

Requirements

• At least 3 years of dental office experience.
• Experience with Open Dental software.
• Strong understanding of dental scheduling, insurance verification, treatment coordination, collections, and front office operations.
• Ability to lead, motivate, and hold a team accountable for measurable results.
• Strong communication, organizational, and problem-solving skills.
• Comfort working in a fast-paced dental practice and stepping in wherever help is needed.
• Reliability, initiative, attention to detail, and commitment to continuous improvement.

Nice To Haves

• Previous dental office management or leadership experience is strongly preferred.

Responsibilities

• Perform front office duties, including answering phones, scheduling patients, checking patients in and out, managing the schedule, verifying insurance, and assisting with treatment coordination and collections.
• Own daily, monthly, and annual production and collection goals; monitor performance and implement action plans to meet targets.
• Motivate and develop the team by setting clear expectations, coaching team members, and promptly addressing performance issues.
• Manage daily operations, including maintaining a productive schedule, filling cancellations, accommodating patients, and helping the team work efficiently.
• Support treatment plan presentation and follow up on unscheduled treatment to improve case acceptance and collections.
• Lead the team in delivering a caring, professional, and respectful patient experience.
• Track key performance indicators, conduct regular team huddles, communicate goals, and follow through on commitments.
• Promote ownership, teamwork, professionalism, and solutions-oriented communication.
• Oversee front office workflows, insurance processes, scheduling systems, and compliance with office policies.
• Identify opportunities to improve the practice and take action proactively.

Benefits

• Health insurance
• Dental insurance
• Paid time off (PTO)
• Paid holidays
• Professional development and career advancement opportunities
• Opportunity to grow with an established, privately owned dental practice and make a meaningful impact on its success

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed