Dental Patient Coordinator

Advantage Dental+•Prineville, OR

About The Position

The Dental Patient Coordinator supports patient care and education by providing a welcoming experience and handling front-office administrative responsibilities. The role includes coordinating schedules, managing patient information and insurance eligibility, answering questions about insurance and financial arrangements, processing payments, and completing administrative tasks accurately and promptly. The practice offers growth opportunities and a benefits package.

Requirements

  • High school diploma.
  • At least two years of experience in a dental, medical, healthcare, or customer service environment.
  • Excellent communication skills with both the team and patients.
  • Proficiency with Microsoft Office products.
  • Current CPR certification or ability to obtain it within 30 days.

Nice To Haves

  • A degree or additional education in a business or healthcare discipline.
  • Knowledge of dental insurance and explanations of benefits.
  • Experience with dental software.

Responsibilities

  • Greet patients and their families and make them feel welcome in the practice.
  • Gather patient information, create patient files, and verify insurance eligibility.
  • Maintain a productive daily schedule and schedule future appointments.
  • Confirm patient appointments and update the schedule as needed.
  • Answer patient questions about insurance and financial arrangements.
  • Collect and post payments from patients and insurance companies.
  • Complete administrative tasks accurately and timely.

Benefits

  • Growth opportunities.
  • Benefits package.
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