Dental Patient Coordinator

Advantage Dental+•Salem, OR

About The Position

The Dental Patient Coordinator welcomes patients and their families, supports patient care and education, and handles scheduling, insurance, payments, and other administrative work in the practice. The position offers growth opportunities and a benefits package.

Requirements

High school diploma required.
At least two years of experience in a dental, medical, healthcare, or customer service environment.
Excellent communication skills with both the team and patients.
Proficiency with Microsoft Office products.
Current CPR certification or the ability to obtain it within 30 days.

Nice To Haves

A degree or additional education in a business or healthcare discipline.
Knowledge of dental insurance and explanations of benefits.
Experience with dental software.

Responsibilities

Greet patients and their families and make them feel welcome in the practice.
Gather patient information, create patient files, and verify insurance eligibility.
Maintain a productive daily schedule and schedule future appointments.
Confirm appointments and update the schedule as needed.
Answer patient questions about insurance and financial arrangements.
Collect and post payments from patients and insurance companies.
Complete administrative tasks accurately and on time.