Dental Patient Coordinator
About The Position
The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its dental practice in Greenpoint, Brooklyn, and contribute to a warm, welcoming, and professional patient experience. The coordinator supports front-office operations, helps patients navigate their visits, and works with the clinical team to keep the daily schedule running efficiently. This is a full-time position scheduled Monday through Friday, paying $24.00–$28.00 per hour. The role offers health, dental, and vision insurance, professional development and career growth opportunities, and a supportive team environment.
Requirements
- Previous experience as a dental receptionist or dental front desk coordinator.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- Friendly, professional, and patient-focused attitude.
- Collaborative mindset and willingness to contribute to the success of the organization.
- Comfort discussing appointment scheduling, insurance information, and patient payments.
Nice To Haves
- Dentrix experience; preferred but not required.
Responsibilities
- Welcome patients and help ensure they feel comfortable upon arrival.
- Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
- Coordinate patient check-in by verifying patient information, confirming insurance details, and keeping records accurate and up to date.
- Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
- Maintain accurate administrative records and support efficient daily front-office operations.
- Help coordinate appointments, encourage recommended follow-up care, and minimize gaps in the schedule.
- Promptly communicate patient arrivals to the clinical team and collaborate to keep the daily schedule running efficiently.
- Help patients navigate dental visits, address routine questions, and support an experience that encourages continued care.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Opportunities for professional development and career growth
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
