Dental Patient Coordinator

The Smilist•Danbury, CT
•$21 - $25

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its commitment to exceptional dental care and positive patient experiences. The role supports welcoming patients, managing front-desk communications and administrative tasks, coordinating appointments, and working with the clinical team to keep daily operations running efficiently. The position is located in Danbury, Connecticut, pays $21.00–$25.00 per hour, and includes a schedule of 1–2 Saturdays per month.

Requirements

  • Previous experience as a dental receptionist or dental front desk coordinator.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
  • Friendly, professional, and patient-focused attitude.
  • Collaborative mindset and willingness to contribute to the success of the organization.
  • Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

  • Dentrix experience.

Responsibilities

  • Welcome patients and create a warm, positive first impression.
  • Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
  • Coordinate patient check-in by verifying patient information, confirming insurance details, and maintaining accurate records.
  • Collect patient payments, clearly communicate balances, and assist with front-office financial transactions.
  • Maintain accurate administrative records and support efficient daily front-office operations.
  • Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize schedule gaps.
  • Notify the clinical team promptly when patients arrive and collaborate to keep the daily schedule running efficiently.
  • Help patients navigate their visits, answer routine questions, and encourage continued care through a positive patient experience.

Benefits

  • Health, dental, and vision insurance.
  • Additional benefits as part of a comprehensive benefits package.
  • Professional development and career growth opportunities.
  • Supportive team environment.
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