Dental Patient Coordinator

The Smilist•New York, NY

1d•$26 - $30•Onsite

About The Position

The Smilist is hiring a reliable, friendly, and motivated Patient Coordinator to support exceptional patient care in its Midtown Manhattan dental practice. The role focuses on creating a positive patient experience and keeping front-office operations and the daily schedule running efficiently. The position is full-time, with some Saturday availability required, and pays $26.00–$30.00 per hour.

Requirements

Previous experience as a dental receptionist or dental front desk coordinator.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
Friendly, professional, and patient-focused attitude.
Collaborative mindset and willingness to contribute to the success of the organization.
Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

Dentrix experience; preferred but not required.

Responsibilities

Welcome patients and help ensure they feel comfortable upon arrival.
Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
Coordinate patient check-in, verify patient information and insurance details, and keep records accurate and up to date.
Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
Maintain accurate administrative records and support efficient daily front-office operations.
Help coordinate appointments, encourage recommended follow-up scheduling, and minimize gaps in the schedule.
Notify the clinical team promptly when patients arrive and collaborate to keep the daily schedule running efficiently.
Help patients navigate dental visits, answer routine questions, and create an experience that encourages continued care.