Dental Office Receptionist

Affinity Dental Management•Yonkers, NY

6d•Onsite

About The Position

Concerned Dental Care of Westchester is hiring a friendly, dependable Front Desk Receptionist for its modern, patient-centered dental practice in Yonkers, New York. The receptionist is the first point of contact for patients and helps create a positive experience throughout their visit. Dental experience is not required; training and support are provided for motivated candidates who are willing to learn. The role involves greeting patients, handling calls and appointments, supporting check-in and check-out, maintaining records, assisting with data entry and front office operations, and processing payments while explaining basic billing information. The receptionist collaborates with clinical and administrative staff and learns dental terminology, insurance processes, and the Denticon practice management software. This is a full-time position with daytime hours: Monday through Thursday, 8 a.m. to 5 p.m.; Friday, 8 a.m. to 3 p.m.; and one Saturday per month, 8 a.m. to 3 p.m. There are no late evenings. Pay is $18–$20 per hour, based on experience. The practice offers medical, dental, vision, 401(k), life insurance, and disability coverage, with insurance benefits available after 30 days. Eligible full-time employees receive three weeks of paid time off and eight paid holidays. Career development opportunities include mentorship, continuing education, and advancement.

Requirements

High school diploma or equivalent.
Friendly, professional, and welcoming personality.
Enjoys working with people and providing excellent customer service.
Clear, confident communication in person and over the phone.
Organized, dependable, detail-oriented, and able to multitask.
Comfortable using computers and learning new systems.
Able to work well in a busy, team-oriented environment.
Eager to learn and open to feedback.
Willingness to learn dental software, scheduling, and insurance procedures.

Nice To Haves

Previous customer service, retail, hospitality, or administrative experience.
Dental or medical front desk experience.

Responsibilities

Greet patients warmly and help them feel comfortable upon arrival.
Manage incoming calls, answer questions, and coordinate patient appointments.
Support patient check-in and check-out, including completing forms and updating information.
Maintain accurate patient records, assist with data entry, and support daily front office operations.
Process patient payments and explain basic billing information and financial arrangements.
Collaborate with clinical and administrative staff to keep the office running smoothly.
Learn dental terminology, insurance processes, and the Denticon practice management software.