Dental Office Receptionist

Affordable Dentures & Implants•Charlottesville, VA

11d•Onsite

About The Position

Affordable Dentures & Implants is seeking a friendly, organized, and customer-focused Dental Front Office Receptionist to serve as the first point of contact for patients at its Charlottesville, Virginia office. The role supports an exceptional patient experience and the efficient daily operation of the front office in a dental practice focused on tooth replacement solutions. The schedule is Monday through Thursday, 8 a.m. to 3 p.m., and Friday, 8 a.m. to noon. The pay range is $18–$20 per hour. Comprehensive new-hire training and onboarding are provided.

Requirements

Excellent customer service and communication skills.
Strong organizational and multitasking abilities.
Ability to work efficiently in a fast-paced dental office.
Positive attitude and team-first mindset.
Friendly, professional, compassionate, detail-oriented, and dependable.
Able to manage multiple priorities and maintain speed and accuracy in high-volume settings.
Motivated and eager to grow within a dental practice.

Nice To Haves

Previous experience scheduling patients in a dental or medical practice is preferred; training may be provided to the right candidate.
Experience using Dentrix is preferred.
Knowledge of dental terminology and patient scheduling is a plus.
Chairside assisting or oral surgery experience is a plus but not required.

Responsibilities

Welcome patients professionally and compassionately, creating a positive first impression.
Check patients in and out and maintain efficient patient flow.
Schedule, confirm, and coordinate patient appointments.
Answer incoming calls and respond to questions about treatment, scheduling, pricing, financing, and office policies.
Verify and maintain accurate patient records using Dentrix.
Process payments, collect balances, and reconcile daily transactions.
Discuss financing options, including CareCredit, when appropriate.
Assist patients with insurance documentation and claim information.
Follow up with prospective patients and encourage them to schedule appointments.
Order and maintain office supplies and administrative materials.
Prepare reports and administrative paperwork to support office operations.
Maintain a clean, organized, and welcoming reception area.
Assist the clinical team with chairside support when needed.
Perform additional duties as assigned to support the practice.