Dental Office Manager

Aspen Dental•Statesboro, GA

13d•$55,000 - $60,000

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors and helps create lasting impressions and build patient trust and loyalty. The role includes a ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The manager provides patient service, oversees office staff, consults with patients about treatment options and payment matters, reviews business results, and leads daily team huddles.

Requirements

Minimum of one year managing a team of direct reports.
High school diploma or equivalent.
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
Demonstrated analytical thinking and an emphasis on leveraging data.

Nice To Haves

College degree.
People-centric leadership that motivates and inspires others.

Responsibilities

Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients on treatment options provided by the clinical team, verify insurance payment, and ensure collection while supporting high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
Prepare and lead daily huddles with the team to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.