Dental Office Manager

Aspen Dental Management•Fort Smith, AR

21d

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors, helping create lasting impressions and build trust and loyalty with patients. The role includes a ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The position is full-time and offers a salary of $50,480–$65,000 per year, plus monthly and quarterly incentive earnings.

Requirements

High school diploma or equivalent.
People-centric leadership that motivates and inspires others.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.

Nice To Haves

At least one year of experience managing a team of direct reports.
College degree.

Responsibilities

Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verify insurance payments, and manage collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Complete additional tasks as required.