Dental Office Manager
About The Position
At Aspen Dental, the Dental Office Manager—called an Operations Manager within the organization—leads office operations in support of the doctors, helping create lasting impressions and build trust and loyalty with patients. The role provides an opportunity to positively affect patients’ lives and give back to communities. New hires participate in an extensive ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The position is full-time and pays $60,000–$65,000 per year, plus monthly and quarterly incentive earnings. Aspen Dental offers competitive compensation and flexible scheduling. Practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc.; details may vary by location and limitations apply.
Requirements
- At least one year of managing a team of direct reports.
- High school diploma or equivalent.
- People-centric leadership approach that motivates and inspires others.
- Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
- Demonstrated analytical thinking and an emphasis on using data.
Nice To Haves
- College degree preferred.
Responsibilities
- Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
- Hire, develop, manage, and retain office staff.
- Consult with patients about treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high-quality care.
- Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
- Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
- Complete additional tasks as required.
Benefits
- Paid time off
- Health, dental, and vision benefits
- 401(k) savings plan with employer match
- Career development and growth opportunities
- Free continuous learning through TAG U
- Flexible scheduling
- Ten-week training program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
