Dental Office Manager

Aspen Dental Management • Palm Springs, CA

3d

About The Position

At Aspen Dental, the Dental Office Manager (called an Operations Manager within the organization) leads office operations in support of the doctors, helping create positive patient experiences and build trust and loyalty. The role includes a ten-week training program covering business and leadership knowledge to support success and growth within the organization.

Requirements

• At least one year of managing a team of direct reports.
• High school diploma or equivalent.
• People-centric leadership approach with the ability to motivate and inspire others.
• Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
• Analytical thinking and an emphasis on leveraging data.

Nice To Haves

• College degree preferred.

Responsibilities

• Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage, and retain office staff.
• Consult with patients about treatment options provided by the clinical team, verify insurance payments, and manage collections while ensuring high-quality care.
• Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
• Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
• Perform additional tasks as required.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with employer match
• Career development and growth opportunities
• Free continuous learning through TAG U
• Flexible scheduling
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED