Dental Office Manager

Aspen Dental Management • Waukesha, WI

19d

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors and helps build patient trust and loyalty. The role includes a ten-week training program focused on business and leadership knowledge. The manager supports patient care, staffing, financial performance, and team coordination while following company policies, government regulations, and dental board standards.

Requirements

• High school diploma or equivalent.
• At least one year of experience managing a team of direct reports.
• Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
• Analytical thinking and ability to leverage data.
• Ability to motivate and inspire others.

Nice To Haves

• College degree preferred.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage, and retain office staff.
• Consult with patients on treatment options provided by the clinical team, verify insurance payment, and oversee collections while ensuring high quality of care.
• Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
• Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
• Perform additional tasks as required.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with employer match
• Career development and growth opportunities
• Free continuous learning through TAG U
• Flexible scheduling
• Competitive compensation with monthly and quarterly incentive earnings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED