Dental Office Manager
About The Position
At Aspen Dental, the Dental Office Manager, called an Operations Manager within the organization, leads office operations in support of the doctors to create lasting impressions and build trust and loyalty with patients. The role provides an opportunity to positively affect patients’ lives and support the community. New managers participate in an extensive ten-week training program focused on business and leadership knowledge to help them succeed and grow within the organization. The position is full-time and offers a salary of $50,000–$57,500 per year, plus monthly and quarterly incentive earnings. Aspen Dental describes its environment as offering flexible scheduling, training, career development, and a supportive culture. Practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.
Requirements
- At least one year of managing a team of direct reports.
- High school diploma or equivalent.
- People-centric leadership that motivates and inspires others.
- Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
- Analytical thinking and an emphasis on leveraging data.
Nice To Haves
- College degree preferred.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Hire, develop, manage, and retain office staff.
- Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection while ensuring high quality of care.
- Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
- Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
- Complete additional tasks as required.
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) savings plan with match
- Career development and growth opportunities
- Free continuous learning through TAG U
- Flexible scheduling
- Ten-week training program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
