Dental Office Manager

Aspen Dental•Muskogee, OK

26d•$60,000 - $65,000

About The Position

At Aspen Dental, the Dental Office Manager—called an Operations Manager internally—leads office operations in support of the doctors and helps create lasting impressions and build trust and loyalty with patients. The position includes a ten-week training program focused on business and leadership knowledge. The manager provides patient service, manages office staff, consults with patients about treatment options and payment, and oversees business performance and profitability.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Demonstrated analytical thinking and an emphasis on leveraging data.

Nice To Haves

At least one year of managing a team of direct reports.
College degree.
People-centric leadership that motivates and inspires others.

Responsibilities

Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verifying insurance payment and collection while ensuring high quality of care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.