Dental Office Manager Norco CA
About The Position
Dental Lyfe Studio – Your Dental Home is seeking an experienced Dental Office Manager to lead daily operations, team performance, patient experience, and practice growth. This is a hands-on leadership position for someone who understands how a successful dental practice operates, including team leadership, scheduling, treatment coordination, collections, insurance workflows, patient experience, and operational accountability. We value candidates seeking a long-term dental home where measurable performance, increased responsibility, and professional growth are recognized and rewarded.
Requirements
- 5+ years of dental-office experience REQUIRED
- Dental management, assistant management, or team-lead experience strongly preferred
- Proven ability to lead, coach, and hold a team accountable
- Strong knowledge of dental scheduling, treatment coordination, collections, and patient finances
- Knowledge of PPO dental insurance, benefit verification, and treatment estimates
- Understanding of dental terminology, procedures, CDT codes, and treatment sequencing
- Dental PMS experience required; CareStack or Denticon highly valued
- Strong communication, organization, problem-solving, and follow-through
- Comfortable being accountable to measurable practice goals
- Bilingual English/Spanish strongly preferred
Nice To Haves
- Experience as a Dental Office Manager, Assistant Manager, Front Office Lead, Senior Treatment Coordinator, or comparable dental leadership role is strongly preferred.
- CareStack or Denticon highly valued
- Bilingual English/Spanish strongly preferred
Responsibilities
- Lead daily practice operations and efficient front- and back-office workflows
- Manage, coach, train, schedule, and hold team members accountable
- Lead daily huddles and ensure priorities and follow-ups are completed
- Maintain productive doctor and hygiene schedules and minimize openings
- Monitor treatment follow-up, case acceptance, unscheduled treatment, recall, and reactivation
- Oversee patient financial coordination, collections, balances, and financing workflows
- Ensure accurate PPO and Medi-Cal Dental benefit verification and treatment estimates
- Monitor patient experience and professionally resolve concerns
- Track KPIs to improve production, collections, scheduling, retention, and efficiency
- Maintain accurate systems and workflows in CareStack and CareRevenue
- Coordinate with doctors, clinical staff, leadership, and revenue-cycle partners
- Support recruiting, onboarding, training, performance management, and team development
- Implement consistent policies, systems, workflows, and accountability standards
- Help develop scalable systems as the organization grows
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
