Dental Office Manager

Affordable Dentures & Implants • Vero Beach, FL

7d

About The Position

The Dental Office Manager oversees and manages the daily operations of Affordable Dentures & Implants in Vero Beach, Florida. The role provides leadership, guidance, and support to the dental team to ensure efficient office operations and an exceptional patient experience. The Office Manager helps patients access affordable, high-quality dentures and dental implant solutions through strong leadership, operational excellence, and patient care.

The position supervises the on-site dental laboratory and front- and back-office team members; coordinates schedules, patient flow, treatment planning, and follow-up; and ensures compliance with healthcare regulations and office policies. It also supports patient education, treatment acceptance, marketing, and community outreach while monitoring business performance and working toward practice growth and operational goals.

Requirements

• High school diploma or equivalent required.
• Strong leadership, interpersonal, organizational, and relationship-building skills.
• Excellent written and verbal communication skills.
• Ability to motivate, coach, and manage a team in a fast-paced healthcare environment.
• Strong computer skills and ability to learn and navigate dental practice management software.
• Strong marketing, sales, and business development skills.
• Excellent customer service and conflict-resolution abilities.
• Competitive spirit, entrepreneurial mindset, and desire to achieve business goals.
• Ability to analyze office performance, identify opportunities, and implement improvement strategies.
• Ability to balance patient needs with business and operational objectives.

Nice To Haves

• College degree preferred.
• 1–3 years of supervisory or management experience preferred.
• Previous dental office management or healthcare management experience is a plus.
• Experience in treatment coordination, patient financing, or dental case acceptance is preferred.
• Familiarity with dental office procedures, terminology, and treatment coordination is helpful.
• Proven ability to improve treatment plan acceptance, increase production, and drive practice growth is preferred.

Responsibilities

• Oversee daily dental office operations and maintain systems, processes, and protocols that support efficiency and patient care.
• Supervise the on-site dental laboratory, including work quality, production, workflow, equipment maintenance, and cleanliness.
• Manage and supervise front-office and back-office team members, supporting productivity, accountability, and excellent patient service.
• Oversee patient scheduling, appointment coordination, patient flow, and daily operations.
• Ensure compliance with applicable healthcare regulations and requirements, including OSHA, HIPAA, patient records, and documentation.
• Recruit, train, develop, motivate, and retain team members.
• Build positive working relationships with the dentist, laboratory team, and office personnel.
• Manage employee schedules and staffing levels to support daily production and operational goals.
• Identify and implement opportunities to improve efficiency, patient satisfaction, team performance, and practice growth.
• Monitor office performance, productivity, and revenue goals, and implement strategies to achieve business objectives.
• Coordinate treatment planning and follow-up to help patients understand and complete doctor-recommended treatment.
• Help patients address barriers to accepting treatment, including financial concerns and scheduling challenges.
• Educate patients about treatment options, insurance benefits, payment arrangements, and third-party financing options.
• Provide compassionate, professional, and informative service throughout the patient experience.
• Address and resolve patient concerns and complaints promptly, professionally, and empathetically.
• Support marketing and community outreach initiatives to increase awareness of denture and dental implant services.
• Promote a positive, team-oriented environment focused on patient care, affordability, and operational excellence.
• Maintain a productive and accountable office environment and support established monthly revenue and production goals.
• Improve scheduling efficiency, reduce missed appointments, support treatment acceptance and patient retention, and maintain patient satisfaction.
• Ensure appropriate staffing, training, team development, and regulatory compliance.
• Promote affordable denture and dental implant solutions within the community.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED