Dental Office Manager

Specialized Dental Partners•Mount Prospect, IL

21d

About The Position

Northwest Dental Specialists is seeking a motivated and dynamic Dental Office Manager to lead the team and manage the daily operations of its Mount Prospect practice. The manager ensures smooth administrative workflows, supports providers and team members, and cultivates a positive and efficient environment for patients and staff. The schedule is full-time, Monday through Friday. Additional responsibilities may be assigned. Specialized Dental Partners is a doctor-led network of more than 275 specialty dental practices and 450 doctors across multiple states. Its purpose, “We Care More,” informs its support for doctors, teammates, patients, and the communities it serves. The organization describes a people-first culture with opportunities for mentorship, career development, clinical collaboration, and leadership. It is an Equal Opportunity Employer committed to diversity and inclusion. The annual salary range is $55,000–$65,000 based on full-time employment. Benefits are available to eligible full-time and part-time employees working 20 or more hours per week.

Requirements

High school diploma or equivalent.
At least 2 years of experience managing a dental practice.
At least 2 years of experience supervising and leading a team.
Strong leadership and team management abilities.
Excellent communication, organizational, and problem-solving skills.
Experience with dental practice management software.
Proficiency with computers, including Microsoft Office applications.
Thorough understanding of dental billing, insurance claims, and patient scheduling.
Knowledge of OSHA and HIPAA regulations.

Responsibilities

Oversee daily administrative operations of the practice.
Supervise and support front office and administrative team members.
Manage patient scheduling, billing, insurance verification, and collections.
Monitor office performance and implement strategies to improve efficiency and patient satisfaction.
Develop team schedules and maintain proper staffing levels.
Train and onboard new team members.
Collaborate with clinical staff to ensure seamless patient care and communication.
Maintain compliance with HIPAA, OSHA, and other regulatory requirements.
Oversee facility maintenance and ensure a safe, well-functioning environment.
Handle patient concerns and resolve issues professionally and promptly.
Perform additional responsibilities as assigned.