Dental Office Manager

American Dental Companies•Peoria, AZ
•Onsite

About The Position

Peoria Dental Smiles is seeking a dynamic, growth-minded Dental Office Manager to serve as the operational backbone of their busy practice. The practice offers comprehensive general care alongside high-end clinical specialties, including cosmetic dentistry, full-arch implants, and facial injectables. The ideal candidate will be an experienced dental leader who thrives in a high-volume environment, understands complex treatment presentation, and can balance daily operational excellence with a warm, patient-first culture. This role offers dual bonus potential, a robust practice with an advanced scope, a balanced work schedule, and impactful leadership opportunities.

Requirements

  • 3+ years of proven experience as a Dental Office Manager running a fast-paced, multi-operatory dental practice.
  • Strong proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, or Denticon).
  • Deep knowledge of dental PPO billing, claims processing, and treatment plan presentation.
  • Energetic, approachable, and proactive leader with a track record of building strong team cohesion and meeting practice financial targets.
  • Excellent problem-solving abilities.
  • High emotional intelligence.
  • Strong organization in a high-volume environment.

Nice To Haves

  • Experience managing or presenting treatment for cosmetic dentistry, full-arch implants, or facial injectables is strongly preferred.

Responsibilities

  • Oversee daily schedule density and patient workflow across all 7 operatories, coordinating smooth transitions for general hygiene, complex full-arch implant cases, cosmetic procedures, and facial injectable appointments.
  • Present comprehensive treatment plans, including high-ticket cosmetic, full-arch implant, and injectable cases, guiding patients through third-party financing, insurance coverage, and payment options.
  • Supervise, train, and mentor a 10-person staff across front office and clinical support; maintain a positive, high-accountability team dynamic.
  • Drive practice revenue goals, monitor daily/monthly collections, oversee clean insurance claim submissions, and audit schedule utilization.
  • Partner closely with the 2 doctors during daily morning huddles to align clinical capacity with operational targets.

Benefits

  • Full standard company health benefits
  • Dental benefits
  • Vision benefits
  • PTO
  • Retirement benefit options
  • Monthly Team Performance Bonus
  • Monthly Office Manager Bonus
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