Dental Office Manager

Aspen Dental•Spartanburg, SC

13d•$55,000 - $60,000

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors to create positive patient experiences and build trust and loyalty. The role includes a ten-week training program focused on business and leadership knowledge. Aspen Dental describes its practices as independently owned and operated by licensed dentists, with non-clinical business support services provided by Aspen Dental Management, Inc. Details may vary by independently owned and operated location.

Requirements

At least one year of experience managing a team of direct reports.
High school diploma or equivalent.
People-centered leadership ability to motivate and inspire others.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.

Nice To Haves

College degree preferred.

Responsibilities

Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.