Dental Office Manager

Aspen Dental Management • Mesa, AZ

24d

About The Position

At Aspen Dental, the Dental Office Manager (called an Operations Manager within the organization) leads office operations in support of the doctors, helping create lasting impressions and build patient trust and loyalty. The role includes a ten-week training program covering business and leadership knowledge to support success and growth within the organization. The position is full-time, with a stated salary of $50,000–$60,000 per year plus monthly and quarterly incentive earnings.

Aspen Dental describes its culture as supportive and collaborative, and offers career development opportunities, flexible scheduling, and continuous learning through TAG U. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Details may vary by location; limitations apply.

Requirements

• High school diploma or equivalent.
• At least one year of experience managing a team of direct reports.
• Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
• Demonstrated analytical thinking and an emphasis on leveraging data.
• Ability to motivate and inspire others.

Nice To Haves

• College degree is preferred.

Responsibilities

• Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage, and retain office staff.
• Consult with patients on treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high-quality care.
• Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
• Prepare and lead daily team huddles to align expectations and optimize patient experience and business performance.
• Perform additional tasks as required.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with employer match
• Career development and growth opportunities
• Free continuous learning through TAG U
• Flexible scheduling
• Monthly and quarterly incentive earnings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED