Dental Office Manager

Ideal Dental • Heath, TX

20d

About The Position

Ideal Dental is seeking a Dental Office Manager to oversee the day-to-day operations of a dental office and help ensure that it functions smoothly and efficiently. The role includes coordinating patient flow and team activities, addressing patient service concerns, promoting a positive workplace culture, and creating staff schedules. The manager also reviews patient accounts, explains treatment options and helps patients address financial barriers, and completes daily and monthly reports to support office performance. Additional duties may be assigned to meet office needs. Travel to newly acquired DeNovo offices may be required to support their integration and operations.

Requirements

• At least 2 years of management experience.
• High school diploma or equivalent.
• A welcoming smile and positive attitude.
• Strong communication and customer service skills.
• Leadership abilities, including leading by example and motivating a team.
• Ability and desire to connect with and serve guests.
• Strong multitasking and organizational skills, including the ability to stay focused in a fast-paced environment.
• Flexibility to travel to new or acquired DeNovo offices as needed.

Nice To Haves

• Dental experience is preferred.

Responsibilities

• Oversee daily dental office operations, including patient flow and team coordination.
• Address and resolve patient service issues professionally to support a positive patient experience.
• Lead, mentor, and support the dental team, including encouraging professional development and collaboration toward office goals.
• Foster a supportive and engaging work environment aligned with company culture.
• Create and manage staff schedules to meet office needs and balance team availability.
• Audit patient accounts for accuracy, including billing and records.
• Present treatment options clearly and compassionately, helping patients address financial barriers and make informed decisions.
• Complete daily and monthly reports and analyze key metrics to support office efficiency and growth.
• Take on additional duties as needed to support the office.
• Travel to newly acquired DeNovo offices as needed to support integration and operations.

Benefits

• Monthly bonus potential.
• Medical insurance.
• Discounted dental benefits for the employee, spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.
• Professional growth and opportunities to expand skills.
• Opportunity to work with cutting-edge technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED