Dental Office Manager

Smile Brands•Houston, TX

12d

About The Position

The Dental Office Manager leads the day-to-day operations of a dental practice, helping ensure efficient office operations and an exceptional patient experience. The role partners with the dentist and clinical team to support patient care, practice goals, and growth, while coaching and developing the office team and fostering collaboration, accountability, and engagement. The manager oversees scheduling and practice performance, including production, collections, and accounts receivable; manages expenses, supplies, and operational resources; and supports recruiting, onboarding, training, and retention. The position also helps address patient concerns, supports compliance with company policies and applicable requirements, coordinates equipment and facility maintenance, and identifies improvements to the patient and team experience. The posted schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., and one Saturday per month, 8:00 a.m. to 2:00 p.m. Compensation is $59,000–$61,000 per year. Benefits depend on employment status and hours worked.

Requirements

Bilingual in English and Spanish.
Experience leading, coaching, or developing a team.
Knowledge of dental terminology and day-to-day dental practice operations.
Strong communication and interpersonal skills.
A patient-first mindset and commitment to an exceptional patient experience.
Ability to prioritize, solve problems, and make decisions in a fast-paced environment.
Strong organizational skills and attention to detail.
Comfort working with practice performance, scheduling, and financial metrics.
A positive, collaborative leadership style.

Nice To Haves

At least one year of experience managing or leading a dental office.

Responsibilities

Lead day-to-day dental practice operations to support efficient office performance and an exceptional patient experience.
Partner with the dentist and clinical team on practice goals, patient care, and practice growth.
Lead, coach, and develop the office team, promoting collaboration, accountability, and engagement.
Oversee patient scheduling and help the practice operate at its full potential.
Monitor production, collections, and accounts receivable and identify opportunities for improvement.
Manage office expenses, supplies, and operational resources.
Support recruiting, onboarding, training, and retention of team members.
Help maintain a welcoming patient environment and address concerns promptly and professionally.
Ensure compliance with company policies, regulatory requirements, and applicable dental standards.
Monitor equipment and facility needs and coordinate maintenance when necessary.
Identify and implement improvements to the patient and team experience.