Dental Office Manager

Diamond Braces•Brooklyn, NY
•Onsite

About The Position

Diamond Braces is seeking a motivated Office Manager to lead the daily operations of a busy orthodontic practice, develop team members, and deliver an exceptional patient experience. The position offers a base salary starting at $65,000, performance-based bonus opportunities, comprehensive benefits, leadership training, professional development, and a career path toward regional leadership. The organization provides established systems and operational support to help office leaders focus on their teams and results. This is a full-time, in-person position. Some Saturdays are required, and occasional travel between nearby offices may be required. Dental or healthcare management experience is preferred but not required. Diamond Braces is an Equal Opportunity Employer.

Requirements

  • Management or leadership experience.
  • Comfort coaching team members and holding them accountable.
  • Ability to thrive in a fast-paced, customer-focused environment.
  • Organized, solutions-oriented, and adaptable approach.
  • Strong communication and conflict-resolution skills.
  • Ability to take ownership of outcomes and lead by example.
  • Interest in long-term career growth.

Nice To Haves

  • Dental or healthcare management experience.

Responsibilities

  • Lead, coach, and develop office team members.
  • Manage daily schedules, patient flow, and office operations.
  • Drive office productivity, performance, and key business metrics.
  • Provide direction, accountability, and support to team members.
  • Monitor payroll hours and office expenses.
  • Resolve patient concerns with professionalism and empathy.
  • Partner with doctors and support teams to ensure exceptional patient experiences.
  • Maintain efficient, organized, and high-performing office operations.

Benefits

  • Competitive base salary starting at $65,000+, based on experience.
  • Performance-based bonus opportunities.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Discounted orthodontic treatment for the employee and family.
  • Ongoing leadership training and professional development.
  • Career path from Office Manager to Regional Leadership and beyond.
  • Established systems and operational support.
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