Dental Office Manager
About The Position
At Aspen Dental, the Dental Office Manager—called an Operations Manager within the organization—leads office operations in support of the doctors, helping create lasting impressions and build trust and loyalty with patients. The role includes participating in an extensive ten-week training program designed to provide business and leadership knowledge for success and growth within the organization. The manager delivers patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards; manages office staff; consults with patients about treatment options provided by the clinical team; and oversees business results and profitability strategies. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Details may vary by independently owned and operated location; limitations apply.
Requirements
- At least one year of managing a team of direct reports.
- High school diploma or equivalent.
- People-centric leadership ability to motivate and inspire others.
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
- Analytical thinking and an emphasis on leveraging data.
Nice To Haves
- College degree preferred.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Hire, develop, manage, and retain office staff.
- Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection while ensuring high-quality care.
- Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
- Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
- Complete additional tasks as required.
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) savings plan with match
- Career development and growth opportunities
- Free continuous learning through TAG U
- Competitive compensation
- Flexible scheduling
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
