Dental Office Manager

Simply Dental • Dudley, MA

14d • $65,000 - $70,000

About The Position

Dudley Family Dental is seeking an experienced Dental Office Manager to oversee daily operations at its patient-focused dental practice in Dudley, Massachusetts. The role is a key leadership position within a well-established practice with experienced staff and existing operational support. The manager works closely with providers and leadership to support schedule efficiency, case acceptance, patient satisfaction, and overall practice performance. Prior experience as a Dental Office Manager is required; candidates without it will not be considered.

Requirements

• Prior experience as a Dental Office Manager is required.
• Hands-on experience with dental insurance processes, billing, and patient financial coordination.
• Proven ability to lead and support administrative teams in a fast-paced dental practice environment.
• Experience managing HR-related matters within an office.
• Strong organizational, communication, and problem-solving skills.
• Experience managing provider schedules and supporting efficient patient flow.
• Ability to review and interpret practice performance reports, including production, collections, and scheduling metrics.

Nice To Haves

• Experience with dental practice management software.

Responsibilities

• Oversee day-to-day dental office operations to maintain an organized, efficient, patient-centered environment.
• Lead and support front-office and administrative team members and foster a positive, collaborative team culture.
• Manage and optimize provider schedules to support productivity, efficient patient flow, and a positive patient experience.
• Manage insurance verification, billing processes, and patient financial communication to ensure accuracy and clarity.
• Run and review practice reports to monitor scheduling efficiency, production, collections, and overall office performance.
• Review and confirm employee timecards, hours worked, and PTO for accurate payroll submission.
• Support treatment plan presentation and case acceptance through patient communication, financial coordination, and scheduling follow-through.
• Collaborate with providers and leadership on practice goals, patient satisfaction, and overall office performance.
• Participate in weekly and monthly meetings to collaborate with leadership and stay aligned on KPIs.
• Perform other duties and responsibilities as assigned by management.

Benefits

• Health insurance starting on the first day of employment.
• Vision insurance.
• Paid vacation time.
• Paid holidays.
• Paid sick time.
• Dental and orthodontic benefits.
• 401(k) retirement plan with employer contribution.
• Consistent, set schedule with no weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed