Dental Office Manager

Aspen Dental Management•Phenix City, AL

19d

About The Position

Aspen Dental is hiring a full-time Dental Office Manager, referred to internally as an Operations Manager. The role leads office operations in support of the doctors, helping create positive patient experiences and build trust and loyalty. The manager will complete an extensive ten-week training program focused on business and leadership knowledge to support success and growth within the organization. Compensation is $55,000–$60,000 per year, plus monthly and quarterly incentive earnings.

Requirements

High school diploma or equivalent.
At least one year of experience managing a team of direct reports.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Ability to motivate and inspire others.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate, high-quality patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verify insurance payments, and ensure collections while supporting high-quality care.
Review monthly business results, manage profit and loss, align sales plans with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to align expectations and optimize patient experience and business performance.
Perform additional tasks as required.