Dental Office Manager

Aspen Dental • Stillwater, MN

6d • $60,000 - $65,000

About The Position

The Dental Office Manager, referred to at Aspen Dental as an Operations Manager, leads office operations in support of the doctors and helps build patient trust and loyalty. The role includes a ten-week training program covering business and leadership knowledge. The manager supports patient care, staff leadership, treatment and payment discussions, and office business performance.

Requirements

• At least one year of experience managing a team of direct reports.
• High school diploma or equivalent.
• Strong communication and interpersonal skills, including the ability to build rapport with patients of diverse ages and backgrounds.
• Analytical thinking and an emphasis on using data.

Nice To Haves

• College degree preferred.
• People-centric leadership that motivates and inspires others.

Responsibilities

• Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage, and retain office staff.
• Consult with patients about treatment options provided by the clinical team, verify insurance payments, and manage collections while ensuring high-quality care.
• Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
• Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
• Perform additional tasks as required.

Benefits

• Paid time off
• Health, dental, and vision benefits
• 401(k) savings plan with match
• Career development and growth opportunities
• Free continuous learning through TAG U
• Flexible scheduling
• Competitive compensation
• Monthly and quarterly incentive earnings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED