Dental Office Manager

Smile Brands•Bedford, TX

About The Position

As a Dental Office Manager at Smile Brands, you will lead the dental practice’s day-to-day operations, support team performance, and work with the dentist and clinical team to create a positive, productive practice environment. The role focuses on delivering an exceptional patient experience while helping the team and practice thrive. The position includes managing scheduling, practice performance, expenses, supplies, and operational resources; supporting team recruiting and development; maintaining a welcoming office; and ensuring compliance with company policies and applicable dental requirements. The schedule is Monday through Friday.

Requirements

Experience leading, coaching, or developing a team.
Knowledge of dental terminology and the day-to-day operations of a dental practice.
Strong communication and interpersonal skills.
A patient-first mindset and commitment to creating an exceptional experience.
Ability to prioritize, problem-solve, and make decisions in a fast-paced environment.
Strong organizational skills and attention to detail.
Comfort working with practice performance, scheduling, and financial metrics.
A positive, collaborative leadership style.

Nice To Haves

At least 1 year of experience managing or leading a dental office.

Responsibilities

Lead the day-to-day operations of the dental practice to ensure efficient operations and an exceptional patient experience.
Partner with the dentist and clinical team to support practice goals, patient care, and practice growth.
Lead, coach, and develop the office team, fostering collaboration, accountability, and engagement.
Oversee patient scheduling and help ensure the practice operates at its full potential.
Monitor production, collections, accounts receivable, and other practice performance measures; identify opportunities for improvement.
Manage office expenses, supplies, and operational resources.
Support recruiting, onboarding, training, and retention of team members.
Create a welcoming environment for patients and address concerns promptly and professionally.
Ensure compliance with company policies, regulatory requirements, and applicable dental compliance standards.
Monitor equipment and facility needs and coordinate maintenance when necessary.
Identify opportunities to improve the patient and team experience and put ideas into action.