Dental Office Manager Norco CA

Cb•Norco, CA

3d•Onsite

About The Position

Dental Lyfe Studio – Your Dental Home is seeking an experienced Dental Office Manager to lead daily operations, team performance, patient experience, and practice growth. This is a hands-on leadership position for someone who understands how a successful dental practice operates, including team leadership, scheduling, treatment coordination, collections, insurance workflows, patient experience, and operational accountability. We value candidates seeking a long-term dental home where measurable performance, increased responsibility, and professional growth are recognized and rewarded.

Requirements

5+ years of dental-office experience REQUIRED
Dental management, assistant management, or team-lead experience strongly preferred
Proven ability to lead, coach, and hold a team accountable
Strong knowledge of dental scheduling, treatment coordination, collections, and patient finances
Knowledge of PPO dental insurance, benefit verification, and treatment estimates
Understanding of dental terminology, procedures, CDT codes, and treatment sequencing
Dental PMS experience required; CareStack or Denticon highly valued
Strong communication, organization, problem-solving, and follow-through
Comfortable being accountable to measurable practice goals
Bilingual English/Spanish strongly preferred

Nice To Haves

Experience as a Dental Office Manager, Assistant Manager, Front Office Lead, Senior Treatment Coordinator, or comparable dental leadership role is strongly preferred.

Responsibilities

Lead daily practice operations and efficient front- and back-office workflows
Manage, coach, train, schedule, and hold team members accountable
Lead daily huddles and ensure priorities and follow-ups are completed
Maintain productive doctor and hygiene schedules and minimize openings
Monitor treatment follow-up, case acceptance, unscheduled treatment, recall, and reactivation
Oversee patient financial coordination, collections, balances, and financing workflows
Ensure accurate PPO and Medi-Cal Dental benefit verification and treatment estimates
Monitor patient experience and professionally resolve concerns
Track KPIs to improve production, collections, scheduling, retention, and efficiency
Maintain accurate systems and workflows in CareStack and CareRevenue
Coordinate with doctors, clinical staff, leadership, and revenue-cycle partners
Support recruiting, onboarding, training, performance management, and team development
Implement consistent policies, systems, workflows, and accountability standards
Help develop scalable systems as the organization grows