Dental Office Manager

Aspen Dental Management•Hattiesburg, MS
•$50,000 - $55,000

About The Position

The Dental Office Manager, referred to at Aspen Dental as an Operations Manager, leads office operations in support of the doctors, helping create lasting impressions and build patient trust and loyalty. The role includes an extensive ten-week training program focused on business and leadership knowledge to support success and career growth.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience managing a team of direct reports.
  • Strong communication and interpersonal skills, including the ability to build rapport with patients of different ages and backgrounds.
  • Analytical thinking and a willingness to leverage data.
  • Ability to motivate and inspire others.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
  • Hire, develop, manage, and retain office staff.
  • Consult with patients about treatment options provided by the clinical team, verify insurance payments, and support collections while ensuring high-quality care.
  • Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
  • Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
  • Perform additional tasks as required.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with employer match
  • Career development and growth opportunities
  • Free continuous learning through TAG U
  • Flexible scheduling
  • Competitive compensation
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