Dental Office Manager

Aspen Dental•Palm Springs, CA

5d•$70,000 - $73,000

About The Position

At Aspen Dental, the Dental Office Manager, called an Operations Manager within the organization, leads office operations in support of the doctors to help create positive patient experiences and build trust and loyalty. The role includes a ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The position is full-time, with a salary of $70,000–$73,000 per year plus monthly and quarterly incentive earnings. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Benefits and other details may vary by independently owned and operated location; limitations apply.

Requirements

At least one year of experience managing a team of direct reports.
High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and an ability to leverage data.
People-centric leadership skills, including motivating and inspiring others.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verify insurance payment, and support collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align sales plans with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.