Dental Office Manager

Aspen Dental•Baton Rouge, LA

3d•$52,000 - $63,000

About The Position

Aspen Dental calls this role an Operations Manager. The manager leads office operations in support of the doctors, helping create lasting impressions and build patient trust and loyalty. New hires take part in an extensive ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The role is full-time, with a stated base salary of $52,000–$63,000 per year plus incentives. Incentives include a report card bonus of up to $300 per month and monthly and quarterly profit-sharing opportunities with unlimited earning potential. The position is with an independently owned and operated Aspen Dental practice, which receives non-clinical business support from Aspen Dental Management, Inc.

Requirements

At least one year of experience managing a team of direct reports.
High school diploma or equivalent.
Ability to motivate and inspire others as a people-centric leader.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.